Refund & Return Policy

REFUND /RETURN POLICY

IMPORTANT NOTE:
DOUBLE CHECK YOUR ORDER BEFORE PLACING IT TO AVOID ANY HASSLE.

 

SIZE/COLOR CHANGES:
YOU CAN CONTACT US VIA OUR CONTACT FORM FOR SIZE OR COLOR CHANGES BEFORE YOUR ORDER IS FULFILLED. ONCE FULFILLED, CHANGES CANNOT BE MADE.

ORDER CANCELLATIONS ARE NOT ALLOWED ONCE ORDER IS CONFIRMED.

 

RETURNS AND EXCHANGES:
TIME FRAME: YOU HAVE 14 DAYS FROM DELIVERY DATE TO REQUEST A RETURN OR EXCHANGE TO BE ELIGIBLE FOR A RETURN, YOUR ITEM MUST BE IN THE SAME CONDITION THAT YOU RECEIVED IT, UNWORN OR UNUSED, WITH TAGS, AND IN ITS ORIGINAL PACKAGING. YOU’LL ALSO NEED THE RECEIPT OR PROOF OF PURCHASE.

TO START A RETURN OR EXCHANGE, YOU CAN CONTACT US VIA OUR CONTACT FORM.

IF YOUR RETURN IS ACCEPTED, WE’LL SEND YOU A RETURN SHIPPING LABEL, AS WELL AS INSTRUCTIONS ON HOW AND WHERE TO SEND YOUR PACKAGE. ITEMS SENT BACK TO US WITHOUT FIRST REQUESTING A RETURN WILL NOT BE ACCEPTED.

YOU CAN ALWAYS CONTACT US FOR ANY RETURN QUESTION VIA OUR CONTACT FORM.

AFTER 14 DAYS: WE WILL NOT OFFER RETURNS OR EXCHANGES.

 

RETURNS:
ITEMS MUST BE UNWORN, UNWASHED, IN ITS ORIGINAL CONDITION, THE HANG TAGS MUST NOT HAVE BEEN REMOVED. PLEASE RETURN ITEMS IN THEIR ORIGINAL PACKAGING, INCLUDING ANY PLASTIC WRAP.

YOU ARE RESPONSIBLE TO PAY FOR YOUR RETURN SHIPPING FEES. IF YOU RECEIVE A REFUND, THE EXPRESS SHIPPING COST WILL BE EXCLUDED FROM YOUR REFUND.

IN-STORE PURCHASES: NO LEGAL RIGHT TO RETURN UNLESS GOODS ARE FAULTY, NOT AS DESCRIBED, OR NOT FIT FOR PURPOSE.

 

DAMAGES AND ISSUES:
REPORT DEFECTS OR WRONG ITEMS IMMEDIATELY UPON RECEIPT VIA OUR CONTACT FORM. WE WILL EVALUATE AND RESOLVE THE ISSUE.

 

NON-REFUNDABLE/FINAL SALE MERCHANDISE:
ITEMS MARKED "FINAL SALE" CANNOT BE RETURNED, EXCHANGED, OR REFUNDED. ALL SALES OF GIFT CARDS, UNDERWEAR, SOCKS, HATS, AND CUSTOM MADE GOODS, HYGIENE-SENSITIVE ITEMS ARE FINAL. FINAL SALE ITEMS CANNOT BE EXCHANGED OR RETURNED FOR STORE CREDIT.REVIEW YOUR ORDER CAREFULLY.

 

LOST/STOLEN PACKAGES:
REPORT MISSING PACKAGES WITHIN 2 WEEKS OF DELIVERY CONFIRMATION VIA OUR CONTACT FORM.

WE ARE NOT LIABLE FOR LOST/STOLEN PACKAGES IF THE SHIPPING ADDRESS IS CORRECT.

PLEASE NOTE: ALL SHIPPING LABELS ARE AUTOMATICALLY GENERATED BASED ON THE SHIPPING ADDRESS PROVIDED IN YOUR ACCOUNT PROFILE OR ENTERED AT CHECKOUT. OUR ADMINISTRATIVE TEAM DOES NOT HAVE THE ABILITY TO MANUALLY MODIFY SHIPPING ADDRESSES ONCE AN ORDER IS CONFIRMED.